Accessibility Statement

Accessibility Statement

At Olderbest, we are committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We are continuously improving the user experience for everyone and working to ensure that our website is accessible and usable for all customers.

Conformance Status

We are actively working toward alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. To support our accessibility efforts, we utilize automated tools, manual reviews, and accessibility best practices to identify and address potential accessibility barriers on an ongoing basis.

Disclaimer

Please be aware that our efforts to improve accessibility and usability are ongoing. As we regularly update our website, integrate new third-party applications, and introduce new seasonal collections, some areas of the website may require further improvements as technologies and accessibility standards continue to evolve.

We Are Here to Help (Feedback & Contact)

If you are visually impaired or have any other disability and experience difficulty accessing, navigating, or purchasing from any part of our website, we want to hear from you. We are happy to provide assistance through alternative methods to help facilitate a seamless shopping experience.

Please contact our dedicated customer support team with a description of the specific issue you encountered:

Email: cs@olderbest.com

Response Time: We aim to respond to all accessibility feedback within 1–2 business days and will work diligently to provide the information or assistance you need through alternative means.