Accessibility Statement

Accessibility Statement

At Olderbest, we are deeply committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards to guarantee that our website is usable for all customers.

Conformance Status

We are actively working to conform our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. To help us achieve this, we utilize automated tools and AI technology (such as image alternative text optimization and code scanning) to detect and remediate accessibility barriers on an ongoing basis.

Disclaimer

Please be aware that our efforts to maintain accessibility and usability are continuous. As we regularly update our website, integrate new third-party applications, and upload new seasonal collections, some features or pages may temporarily experience technical glitches or limitations as assistive technologies evolve. We appreciate your patience and understanding.

We Are Here to Help (Feedback & Contact)

If you are vision-impaired or have any other disability, and you experience any difficulty in accessing, navigating, or purchasing from any part of our website, we want to hear from you. We are ready to assist you manually to ensure you have a seamless shopping experience.

Please contact our dedicated customer support team with a description of the specific issue you encountered:

Email: cs@olderbest.com

Response Time: We aim to respond to all accessibility feedback within [24-48] business hours and will work diligently to provide the information or complete the transaction you require through alternative means.